Help Center

Creating Your Account

1. Click "Sign Up" in navigation
2. Enter email address
3. Create secure password
4. Verify email (check spam if needed)
5. Log in and start using platform

Plotting Tools starter structures immediately accessible: Save the Cat, Griot Performance Cycle, Mayan Calendar.

Free vs Paid Access

Plotting Tools Free (3 tools): Save the Cat, Griot Performance Cycle, Mayan Calendar — AI generation included, 1 active project, full functionality

All Access: All 17 structures (9 Genre + 8 Cultural), all 30 World Wizards, 5 active projects, unlimited archived, priority support

Project Management

Active Projects: Current work in progress (5 max with paid)

Archived Projects: Completed or paused work (unlimited)

To archive: Go to project → Click "Archive" → Frees up active slot → Unarchive anytime

Accessing Wizards

1. Subscribe to All Access
2. Access dashboard
3. Browse by region (Africa, Asia, Americas, Oceania, Europe, West Asia)
4. Click wizard to launch

Offline Usage

World Wizards work offline once loaded:

1. Load wizard while online
2. Browser caches files
3. Disconnect from internet
4. Continue working
5. Saves to localStorage

Perfect for writing on planes, cafes with unreliable WiFi, or anywhere without connection.

Managing Subscriptions

Upgrade: Get All Access → Complete checkout → Access unlocks immediately

Cancel: Account → Subscriptions → Cancel. Access continues until end of paid period. No partial refunds (except 14-day guarantee). Can re-subscribe anytime.

Supported Browsers

Latest versions of Chrome, Firefox, Safari, Edge. Mobile browsers fully supported.

Having technical issues? Email support@griotswell.com with:

• Your account email
• Browser type and version
• Screenshot of issue
• Steps to reproduce

Still Need Help?

Email: support@griotswell.com

Response time: 24-48 hours
Priority support for All Access subscribers